Build a strong foundation in IT Service Management with ITIL® 5 Foundation Certification Training. This course introduces learners to the latest ITIL framework, core concepts, terminology, and best practices used to design, deliver, and continuously improve IT-enabled services.
Instructor
ITIL Foundation Version 5 Training & Certification | SpireTec Solutions
Curriculum
Join ITIL Foundation Version 5 Training at SpireTec Solutions and learn IT service management fundamentals, best practices, and certification preparation with expert trainers.
Whether you're new to IT service management or looking to validate your skills, this course helps you understand how organizations create value through effective service delivery.
Course Prerequisites
To get the most out of this course, learners should ideally have:
Basic understanding of IT concepts and terminology
Familiarity with service management principles
Interest in IT operations, service delivery, and digital transformation
No prior ITIL certification required — beginner friendly
Who Should Attend?
This course is ideal for professionals involved in IT services, operations, governance, and digital strategy, including:
IT Service Managers
IT Project Managers
IT Operations Managers
Service Desk Managers
System Administrators
Business Analysts
IT Consultants
Change Managers
Technical Support Specialists
Quality Assurance Analysts
IT Governance Professionals
Software Developers (Service Delivery Roles)
Business Relationship Managers
Compliance Officers
Digital Transformation Leaders
Senior Management & CXOs focused on IT strategy
Learning Objectives
By the end of this training, learners will be able to:
Understand the core concepts and terminology of ITIL® 5
Learn the ITIL Service Value System (SVS) and its components
Understand value co-creation through IT services
Explore the product & service lifecycle
Learn the ITIL guiding principles for service management
Understand the Service Value Chain and management practices
Apply the Continual Improvement Model
Recognize the role of service relationships in value delivery
Explore AI integration and modern frameworks in ITSM
Understand the Four Dimensions of Service Management
Whether you're new to IT service management or looking to validate your skills, this course helps you understand how organizations create value through effective service delivery.
Course Prerequisites
To get the most out of this course, learners should ideally have:
Basic understanding of IT concepts and terminology
Familiarity with service management principles
Interest in IT operations, service delivery, and digital transformation
No prior ITIL certification required — beginner friendly
Who Should Attend?
This course is ideal for professionals involved in IT services, operations, governance, and digital strategy, including:
IT Service Managers
IT Project Managers
IT Operations Managers
Service Desk Managers
System Administrators
Business Analysts
IT Consultants
Change Managers
Technical Support Specialists
Quality Assurance Analysts
IT Governance Professionals
Software Developers (Service Delivery Roles)
Business Relationship Managers
Compliance Officers
Digital Transformation Leaders
Senior Management & CXOs focused on IT strategy
Learning Objectives
By the end of this training, learners will be able to:
Understand the core concepts and terminology of ITIL® 5
Learn the ITIL Service Value System (SVS) and its components
Understand value co-creation through IT services
Explore the product & service lifecycle
Learn the ITIL guiding principles for service management
Understand the Service Value Chain and management practices
Apply the Continual Improvement Model
Recognize the role of service relationships in value delivery
Explore AI integration and modern frameworks in ITSM
Understand the Four Dimensions of Service Management
SpireTec solutions is the latest technology enabled I.Tmanagement training company specialized in offering 1500+ courses with the state of art training facilities backed by a team of industry experts in various domains with assuring best quality services.
Since SpireTec provides 24X7 training and support for your training needs is very adaptable to your time availabilities and offers customized training programs according to your availability and time zones of your contingent.
Because SpireTec aims for the personal & professional growth of you as individual & corporate as a whole, providing training on the latest and updated versions in the designated domains.
It is preferable but not mandatory to have domain experience in the area of your interest in which you want to opt training, supported by good English communication skills, a good Wi-Fi and computer or laptop system in case you want remote training.
Spire Tec aims and ensure to offer finest and world-class training to the participants by giving them a proper counselling and a guided career path by our industry experts which leads guaranteed success for you in the corporate world.
We offer online training (1-1, Group training), Classroom training, Onsite training with state of art facilities.
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Live Online Training (Duration : 16 Hours)
