ISO 9001 courses provide essential training to help professionals effectively implement and manage Quality Management Systems (QMS) in line with the ISO 9001 standard. These internationally recognised courses enhance organisational performance and build long-term stakeholder trust through quality assurance.
Why Should You Attend?
The ISO 9001 Lead Auditor training course is designed to develop your competence in performing Quality Management System (QMS) audits by applying recognized audit principles, procedures, and techniques. This comprehensive training integrates:
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ISO/IEC 17021-1: Requirements for bodies providing audit and certification of management systems.
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ISO 19011: Guidelines for auditing management systems.
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Best Practices: Methods for planning, conducting, and closing ISO 9001 conformity assessments.
The course combines theoretical knowledge with practical exercises, including examples, quizzes, and real-life scenarios to enhance your skills in interpreting ISO 9001 requirements, applying audit methods, leading audit teams, and preparing audit reports.
Upon successful completion and passing the exam, you can apply for the "PECB Certified ISO 9001 Lead Auditor" credential, which is UKAS accredited and internationally recognized. This certification validates your expertise in auditing a QMS based on ISO 9001.
Who Should Attend?
This course is intended for:
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Auditors: Those seeking to perform and lead QMS audits on behalf of certification bodies.
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Professionals: Individuals interested in adopting PECB’s AMS2 Methodology for auditing.
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Quality Managers: Those responsible for maintaining ISO 9001 conformity.
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Technical Experts: Professionals preparing for QMS audits.
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Career Seekers: Individuals aiming to pursue a career in conformity assessment.
Learning Objectives
By the end of this course, participants will be able to:
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Understand QMS Concepts: Explain fundamental concepts and principles of a QMS based on ISO 9001.
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Interpret Requirements: Interpret ISO 9001 requirements from an auditor’s perspective.
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Evaluate Conformity: Assess QMS conformity to ISO 9001 requirements.
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Conduct Audits: Plan, conduct, and close ISO 9001 compliance audits in line with ISO/IEC 17021-1 and ISO 19011.
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Manage Audits: Oversee an ISO 9001 audit program.
Educational Approach
The course offers:
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Theoretical Knowledge: Insights into theories, approaches, and best practices used in ISO management system audits.
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Lectures and Case Studies: Detailed explanations with examples and case studies.
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Practical Exercises: Hands-on activities based on real-life scenarios.
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Interactive Learning: Opportunities for participant interaction through questions and suggestions.
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Quizzes: Stand-alone and scenario-based quizzes to prepare for the certification exam.
Prerequisites
Participants should have:
Course Outline:
Module 1: Definition and Fundamentals
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International Organisation for Standardisation (ISO)
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Introduction to ISO 9001
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Basic Terminology of Quality Management System (QMS)
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Principles of Quality Management System (QMS)
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ISO 9001 Family of Standards and Versions
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ISO 19011:2018
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Fundamentals of ISO 9001:2015
Module 2: Structure
Module 3: Internal Audit Structure
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Auditing Types, Procedures, and Planning
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Auditing Techniques
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Phases of an Audit
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Assessment of Audit Reports and Documents
Module 4: Internal Auditor
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Roles
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Responsibilities
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Leadership Skills
Module 5: Audit Programme
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Audit Programme
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Process Audit Checklist
Module 6: Audit Report
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Audit Reports
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Audit Findings
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Follow-Ups
Module 7: Procedures
Module 8: Methods to Operate a QMS Efficiently
Module 9: Risk Management
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Risk and Opportunity
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Risk-Based Thinking
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Conducting Risk Assessments
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Risk Assessment Methodology
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Risk Assessment Implementation
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Risk Register
Module 10: Roles and Responsibilities of a Lead Implementer and Quality Team
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Roles and Responsibilities of a Lead Implementer and Quality Team
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How to Maintain QMS Structure?
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Corrective Actions
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Records
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Sequential Operation Process
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Measurement and Monitoring of Processes
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Controlling of Errors
Module 11: Lead Auditor Training
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Roles and Responsibilities of a Lead Auditor
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Team Selection and Planning
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Lead Auditor Requirements, Scope, and Procedures
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Design and Development
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Tips for Lead Auditors
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Report Preparation, Findings, Reconciliation, and Conclusions
Module 12: Audit Activities and Techniques
Module 13: Methods of Collecting Information
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Visual Observation
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Examination of Records
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Employee Interviews
Module 14: Certification
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Certification Process for Organisations
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Selecting an ISO 9001 Registrar
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Steps to Certification
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Prepare for the Certification Audits
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Stage 1 Audit
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Stage 2 Audit
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Re-Certification Audit