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  • ITIL® 4 Practitioner: Release Management

The ITIL® 4 Practitioner: Release Management certification focuses on the practical application of ITIL 4 principles in managing the release of new and changed services. This certification provides comprehensive knowledge of planning, scheduling, and controlling the movement of releases to test and live environments. It ensures that the integrity of the live environment is protected and that the correct components are released. Earning this certification demonstrates your expertise in release management practices, enhancing your ability to manage releases efficiently, reduce risks, and ensure successful deployment of IT services.

Instructor

ITIL® 4 Practitioner: Release Management

Curriculum

Boost your career with ITIL® 4 Practitioner: Release Management Training. Learn key concepts, best practices, and strategies to manage releases effectively.

Ratings

( 4.5 Ratings )

Live Online Classes starting on 01 January, 1970

ITIL® 4 Practitioner: Release Management

The ITIL 4 Practitioner: Release Management practice module provides best practice guidance on making new and changed services and features available for use, aligning with the organization’s policies and agreements with service consumers. This certification is designed for IT professionals aiming to validate and enhance their skills in Release Management, demonstrating an understanding and application of key concepts, principles, value, and challenges at both strategic and operational levels.

 

Purpose

This module equips professionals with the knowledge to:

  • Establish Effective Release Approaches: Develop and maintain efficient methods for releasing services and service components throughout the organization.

  • Ensure Contextual Effectiveness: Guarantee the effective release of services and components within the organization’s value streams and service relationships.

  • Mitigate Risks and Losses: Minimize risks and potential losses associated with service releases.

  • Enhance Release Management Capability: Measure, assess, and improve the Release Management practice within the organization using the ITIL Maturity Model.

 

Target Audience

This certification is aimed at IT professionals who:

  • Want to validate their skills in Release Management.

  • Are responsible for establishing and managing the release of services and components.

  • Aim to reduce risks associated with service releases.

  • Seek to measure and develop Release Management practices within their organization.

 

Training

ITIL training courses for the Practitioner: Release Management module are offered in various formats by accredited training organizations. To find a suitable training provider, use the training search tool provided by the certification body.

 

Pre-requisites

An ITIL 4 Foundation certification is required before pursuing the ITIL 4 Practitioner: Release Management module.

 

Examination Format

  • Number of Questions: 20

  • Question Type: Multiple choice

  • Passing Marks: 13 out of 20 (65%)

  • Duration: 30 minutes

  • Exam Type: Closed book

 

Course Outline

Module 1: Key Concepts of the Practice

  • Purpose of the Practice

  • PSFs and Key Metrics of the Practice

  • Key Terms/Concepts

  • Release

  • CI/CD and Release Management

  • Release Model

  • Push/Pull Conditions

Module 2: Processes of the Practice

  • Inputs and Outputs of the Processes

  • Key Activities of the Processes

  • How to Integrate the Practice in the Organisation’s Value Streams?

Module 3: Roles and Competences of the Practice

  • Responsibilities of the Key Roles of the Practice

  • How to Position the Practice in the Organisational Structure?

Module 4: Information and Technology Support and Enable the Practice

  • Tools Application

  • Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

  • Dependencies of the Practice on Third Parties

  • How Partners and Suppliers Can Support the Practice?

Module 6: ITIL Capability Model Can be Used to Develop the Practice

  • How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

  • Release Management Success and Supported by the ITIL Guiding Principles

(4.5 Ratings)

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