The Six Sigma Yellow Belt Certification (CSSYB) is an entry-level credential for individuals who want to understand and apply Six Sigma principles and methodologies. It covers fundamental concepts of Six Sigma, including process improvement techniques and basic statistical tools. This certification demonstrates an understanding of Six Sigma fundamentals and readiness to contribute to process improvement initiatives within an organization.
Instructor
SIX SIGMA YELLOW BELT CERTIFICATION CSSYB
Curriculum
Earn your Six Sigma Yellow Belt Certification (CSSYB) with comprehensive training. Enhance your process improvement skills and boost your career potential today!
Six Sigma is a data-driven approach and methodology for eliminating defects in any process – from manufacturing to transactional and from product to service. It involves using statistical tools and techniques to identify and reduce variability in processes, improving the overall quality of outcomes.
Six Sigma aims to achieve a high level of performance, with fewer than 3.4 defects per million opportunities.
Who Should Certify?
The Six Sigma Yellow Belt certification is designed for individuals who are new to Six Sigma and wish to acquire foundational knowledge. This certification is suitable for:
Entry-level employees aiming to improve processes within their role.
Executive champions seeking an overview of Six Sigma and the DMAIC (Define, Measure, Analyze, Improve, Control) model.
The certification emphasizes the use of Six Sigma tools and methodologies to advance organizational improvement efforts.
Examination Details
Format:
Computer-Based Testing (CBT): One-part, 90-question exam, with 80 scored and 10 unscored questions. Duration: 2 hours and 18 minutes. Offered in English only.
Paper and Pencil Testing (PBT): One-part, 80-question exam. Duration: 2 hours. Offered in English only.
Open Book: Reference materials are allowed. Participants must bring their own materials and calculators.
Delivery Options: Includes online, remote proctored examinations. For detailed information, visit the computer-based testing page.
What Happens if I Pass/Fail?
PASS:
Immediate results are provided after completing the CBT exam. Confirmation and digital certification details will be emailed within 3-5 business days. Learn more about ASQ digital credentials through Accredible.
FAIL:
If you do not pass, you will receive a summary of performance within 3-5 business days. You can retake the exam at a reduced rate within 2 years from your initial attempt.
Body of Knowledge
Content: The Body of Knowledge includes detailed explanations and cognitive levels at which the test questions will be framed. It is a guide to help candidates prepare for the exam.
Download: Certified Six Sigma Yellow Belt Body of Knowledge (for detailed content).
Policies and Procedures
Identification Policy: A valid, government-issued photo ID with a signature (e.g., driver’s license or passport) is required.
Calculator Policy: Use of calculators is allowed as specified in the FAQs.
Arrival Time: Ensure timely arrival as per test center policies.
Absences, Cancellations, Reschedules: Follow the guidelines provided in the FAQs for handling absences or rescheduling.
Prohibited Items: Personal belongings must be stored in a temporary locker at the test center.
Application Process & Timeline
Submit Your Application:
Online applications are reviewed within 1-2 business days; hardcopy applications within 3-5 business days.
ASQ Review:
Receive approval notification or a “hold” message requiring more information. Refunds (minus a $130 processing fee) are available if exam requirements are not met.
Testing Options:
CBT: Eligibility email sent within 1-2 business days post-approval with instructions to schedule the exam.
PBT: Seating letter sent approximately 2 weeks before the exam date.
Schedule Your Exam with Prometric:
Book your exam appointment within the chosen testing window.
Course Outline
Module 1: Introduction to Six Sigma
What is Six Sigma?
Focus of Six Sigma
Making Customers Happy
How They Complement Each Other?
Key Principles of Six Sigma
Processes
Different Ways of Looking at Process Improvement
What is a Process?
Process Concepts
Types of Process
Comparing Process Types
Customers, Value, and Waste
What are Customers?
Who Wants the Outputs?
Tension Between the VOB and VOC
What Do We Mean by Value?
Path to Value
Dealing with Values
Muda (Waste)
Wastes (Muda)
Types of Demand
Case Study Exercise
Key Metrics
Module 2: DMAIC Cycle
What is DMAIC?
Define
Common Tools for Define Phase
Gemba Tools
Process Stapling
Measure
Common Tools for Measure Phase
Spaghetti (Movement/Transportation) Diagrams
Measure Tool: Measles Charts
Analyse
Common Tools for Analyse Phase
Improve
Common Tools for Improve Phase
Control
Common Tools for Control Phase
Module 3: Yellow Belt Tools and Techniques
Triad
5s
Poka Yoke
SMED
Voice of the Customer (and CTQ’s)
Customer Chains
Steps of VOC
Affinity Diagrams
Kano Diagrams
CTQs and Requirements
SIPOC
What is a SIPOC?
CSandF Web Fulfilment SIPOC
Creating a SIPOC
Top Tips – SIPOC
Value Stream Analysis
Value Stream Terminology
Process Maps
Aim of Value Stream Mapping
Swim Lanes and Typical Process Map Contents
Value Stream Maps
Headache Tablets: Value Stream Mapping
Heijunka
Heijunka in a Nutshell
Single Piece Flow
Pull
Kanban
Three-Bin System
Andon
Variation and SPC
Statistical Process Control (SPC)
Two Types of Process Variation
Red Bead Experiment
Standard Deviation (SD) and Understanding Control Charts
Six Sigma is a data-driven approach and methodology for eliminating defects in any process – from manufacturing to transactional and from product to service. It involves using statistical tools and techniques to identify and reduce variability in processes, improving the overall quality of outcomes.
Six Sigma aims to achieve a high level of performance, with fewer than 3.4 defects per million opportunities.
Who Should Certify?
The Six Sigma Yellow Belt certification is designed for individuals who are new to Six Sigma and wish to acquire foundational knowledge. This certification is suitable for:
Entry-level employees aiming to improve processes within their role.
Executive champions seeking an overview of Six Sigma and the DMAIC (Define, Measure, Analyze, Improve, Control) model.
The certification emphasizes the use of Six Sigma tools and methodologies to advance organizational improvement efforts.
Examination Details
Format:
Computer-Based Testing (CBT): One-part, 90-question exam, with 80 scored and 10 unscored questions. Duration: 2 hours and 18 minutes. Offered in English only.
Paper and Pencil Testing (PBT): One-part, 80-question exam. Duration: 2 hours. Offered in English only.
Open Book: Reference materials are allowed. Participants must bring their own materials and calculators.
Delivery Options: Includes online, remote proctored examinations. For detailed information, visit the computer-based testing page.
What Happens if I Pass/Fail?
PASS:
Immediate results are provided after completing the CBT exam. Confirmation and digital certification details will be emailed within 3-5 business days. Learn more about ASQ digital credentials through Accredible.
FAIL:
If you do not pass, you will receive a summary of performance within 3-5 business days. You can retake the exam at a reduced rate within 2 years from your initial attempt.
Body of Knowledge
Content: The Body of Knowledge includes detailed explanations and cognitive levels at which the test questions will be framed. It is a guide to help candidates prepare for the exam.
Download: Certified Six Sigma Yellow Belt Body of Knowledge (for detailed content).
Policies and Procedures
Identification Policy: A valid, government-issued photo ID with a signature (e.g., driver’s license or passport) is required.
Calculator Policy: Use of calculators is allowed as specified in the FAQs.
Arrival Time: Ensure timely arrival as per test center policies.
Absences, Cancellations, Reschedules: Follow the guidelines provided in the FAQs for handling absences or rescheduling.
Prohibited Items: Personal belongings must be stored in a temporary locker at the test center.
Application Process & Timeline
Submit Your Application:
Online applications are reviewed within 1-2 business days; hardcopy applications within 3-5 business days.
ASQ Review:
Receive approval notification or a “hold” message requiring more information. Refunds (minus a $130 processing fee) are available if exam requirements are not met.
Testing Options:
CBT: Eligibility email sent within 1-2 business days post-approval with instructions to schedule the exam.
PBT: Seating letter sent approximately 2 weeks before the exam date.
Schedule Your Exam with Prometric:
Book your exam appointment within the chosen testing window.
Course Outline
Module 1: Introduction to Six Sigma
What is Six Sigma?
Focus of Six Sigma
Making Customers Happy
How They Complement Each Other?
Key Principles of Six Sigma
Processes
Different Ways of Looking at Process Improvement
What is a Process?
Process Concepts
Types of Process
Comparing Process Types
Customers, Value, and Waste
What are Customers?
Who Wants the Outputs?
Tension Between the VOB and VOC
What Do We Mean by Value?
Path to Value
Dealing with Values
Muda (Waste)
Wastes (Muda)
Types of Demand
Case Study Exercise
Key Metrics
Module 2: DMAIC Cycle
What is DMAIC?
Define
Common Tools for Define Phase
Gemba Tools
Process Stapling
Measure
Common Tools for Measure Phase
Spaghetti (Movement/Transportation) Diagrams
Measure Tool: Measles Charts
Analyse
Common Tools for Analyse Phase
Improve
Common Tools for Improve Phase
Control
Common Tools for Control Phase
Module 3: Yellow Belt Tools and Techniques
Triad
5s
Poka Yoke
SMED
Voice of the Customer (and CTQ’s)
Customer Chains
Steps of VOC
Affinity Diagrams
Kano Diagrams
CTQs and Requirements
SIPOC
What is a SIPOC?
CSandF Web Fulfilment SIPOC
Creating a SIPOC
Top Tips – SIPOC
Value Stream Analysis
Value Stream Terminology
Process Maps
Aim of Value Stream Mapping
Swim Lanes and Typical Process Map Contents
Value Stream Maps
Headache Tablets: Value Stream Mapping
Heijunka
Heijunka in a Nutshell
Single Piece Flow
Pull
Kanban
Three-Bin System
Andon
Variation and SPC
Statistical Process Control (SPC)
Two Types of Process Variation
Red Bead Experiment
Standard Deviation (SD) and Understanding Control Charts
Defects and Process Capability
Conversion Table
Process Capability
Identifying Process Efficiency
Key DPMO Terms
Identifying the Root Cause(s)
5 Whys
Fishbone Diagram
Solving Problems
Problem Solving Framework
Prioritisation Tools
Tools and Techniques to Generate Needed Solutions
Introduction to Kaizen
Kaizen in a Nutshell
Kaizen in a Business Setting
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