Microsoft 365 Administration and Troubleshooting Training

27th Apr 2020
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From technical support specialist, to technical support engineer to system administrator to desktop support engineer to IT administrator – a certification in Office 365 or Microsoft 365 Administration and Troubleshooting is a gateway to all job profiles you usually encounter.

If you envision any of the job profiles as your dream career, stay tuned! SpireTec Solutions explains how to make your career decision turn true. See what is included in Office 365, what to learn, what would be your job responsibilities once you are recruited with any firm, and how much you can earn after the successful completion of Office 365 Training Course.

Generally, a bachelor degree, for example, BTech, BE in Computer Science or BCA is required for all these positions, but to get an edge over the competition, candidates prefer pursuing Office 365 (renamed Microsoft 365 on April 22, 2020) Administration and Troubleshooting Certification from recognized institutions over their degree.

Office 365 or Microsoft 365 is an always-up-to-date cloud service from Microsoft that facilitates a wide range of applications from productivity to collaboration and communication, to storage. A separate line of products is available for business and home users, and for both Windows and Mac platforms.

Office 365 Training and Certifications

If you are targeting any of the technical position mentioned in the beginning, you should be acquainted with the administration, management and troubleshooting of all the business editions of Office 365 that are used across workplaces nowadays. SpireTec Solutions has experienced Office 365 trainers to help you ace all the applications and services available with this cloud-based software-as-a-service.

Microsoft 365 Editions for Business Users

Microsoft 365 EditionsApps Included Services Included
Office 365 Business (Microsoft 365 Apps for Business)Outlook, Word, Excel, PowerPoint, Publisher (Access Only), Access (PC Only)OneDrive
Office 365 Business Premium (Microsoft 365 Business StandardOutlook, Word, Excel, PowerPoint, Publisher (PC Only) Access (PC Only)Exchange, OneDrive, SharePoint, Teams
Office 365 Business Essentials (Microsoft 365 Business Basic)Web and Mobile Versions of Word, Excel, and PowerPoint included. (Desktop versions not available)Exchange, OneDrive, SharePoint, Teams

Office 365 Training Courses

For ease of learning, we have categorized the Office 365 Training and Certification by applications or services that are included. Currently, we have multiple custom Microsoft or Office 365 certification courses, including Microsoft Office 365 Certified Fundamentals (MS-900), Microsoft 365 Identity and Services Training and Certification Course (MS-100), Building Applications and Solutions with Microsoft 365 Core Services, and beyond. Access them through Virtual or On-Site Classroom. We align our training module with the emerging industry needs, and make our candidates master all the aspects of IT support from administration, and configuration to troubleshooting.

Office 365 Training Highlights

  1. Knowing Office 365 Apps and Services
  2. Administering Office 365 by graphical environment and Windows PowerShell
  3. Administering and troubleshooting Exchange Online
  4. Administering and troubleshooting Skype for Business Online and Microsoft Teams
  5. Administering and troubleshooting SharePoint Online
  6. Planning and deploying Microsoft Office 365 ProPlus
  7. Administering and troubleshooting compliance and security in Office 365

Office 365 Certification: Career Opportunities and Salaries

Average annual salary of a technical support specialist in the US market is $50,994 and the average hourly rate is $18.80, according to PayScale. Years of experience has an effect on salary. Here is how.

Experience (Years)Change % of the Avg. Salary
Late Career33% Up
Experienced16% Up
Mid-Career3% Up
Early Career9% Down
Entry Level15% Down

Type of organization (startup to SMBs or large enterprise), brand-value of the organization, and job location – these factors too have an impact on the salary you get.

Important Job Responsibilities

A technical support specialist must be technologically savvy and focused on finding solutions. Setup, configure and troubleshoot problems with the Office 365 apps and services. Identify problems with information technology system operations and provide potential workarounds. Raise information, bug and feature requests to the development team or senior support specialists.

Got any queries? We’ll be glad to answer them! Fill out the Enquiry Form and get free consultation from one of the best Office 365 training advisor.

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