The Service Strategy (SS) certification is one of five ITIL® Service Lifecycle modules and provides you with the guidance that enables you to design, develop, and implement service provider strategy that aligns to the organizational strategy.
The SS module focuses on the importance of the strategic aspect of services within the IT service lifecycle. It provides the specific knowledge and techniques to help you demonstrate that you understand the risks and success factors and have the skills to develop and progress strategy within an organization or programme.
The strategic aspects of a service should not be underestimated. Adopting service strategy techniques and principles can help organizations ensure that their IT teams are aligned with the business as a whole and are not just focused on technical concerns. This can enable better communication within an organization resulting in smoother and swifter development of new or updated products and services.
The Service Strategy certification would suit those working in the following areas:
- IT management
- IT Finance management
- Supplier Relationship management
Fees & Schedule
|Delivery Mode||Course Duration||Fees|
|Live Virtual Training||5 Days||Ask for Quote|
|Onsite Classroom Training||5 Days||Ask for Quote|
|Customized Training||5 Days||Ask for Quote|