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Professional Cloud Service Manager Certification Training Course

FAQ's

Overview

In an increasingly interconnected and complex IT environment, IT management is under pressure to deliver more agile IT services and adapt to change. Organizations are adopting strategies that include cloud computing in order to meet these challenges and offer reliable, flexible and scalable services. Service management professionals are challenged to help organizations optimally ensure measurable service delivery and management in cloud environments. The Professional Cloud Service Manager (PCSM) certification enables participants to design and deliver cloud services. The certification provides a hands-on, practical approach to understanding how cloud computing and cloud-based services impact operations, and how to adapt existing processes to deliver better services. The PCSM takes these factors and ITIL® best practices into account to bridge service management gaps in cloud adoption.

Who is this certification for?

IT Managers and CIOs
Service Managers (with or without an ITIL background)
Service Management Professionals
Cloud Strategy and Management Consultants
Service Architects, Technical PreSales Consultants
IT Professionals

Prerequisite

The CCC Professional level certifications do not have required prerequisites. There are no prerequisites. Cloud Technology Associate certification (or equivalent) is recommended to be conversant in cloud concepts and vocabulary. Participants will also benefit from a strong IT service management background and/or ITIL certification.

Recommended Course

AZ-300

Full Description

Professional Cloud Service Manager

Module 1. Cloud Service Management Fundamentals

History of Cloud Computing
Basics of Cloud Service Management
Service Perspectives
Relationship with IT Service Management (ITSM)
Cloud Service and Support Models

Module 2. Cloud Service Management Roles

Cloud Management Roles
Service Management Roles
Organizational Roles

Module 3. Cloud Service Strategy

Cloud Strategy Fundamentals
Key Drivers for Adoption
Risk Management Overview

Module 4. Cloud Service Design, Deployment and Migration

Basics of Cloud Service Design
Dealing with Legacy Systems, Services and Applications
Benchmarking of Cloud Services
Cloud Service Capability Planning
Cloud Service Deployment and Onboarding
The Cloud Store

Module 5. Cloud Service Management

Cloud Service Management Perspective
Cloud Service Level Management & Service Assurance
DevOps in a Cloud Environment
Managing Cloud Service Configurations
Change Management for Cloud Computing Environments
Reacting to demand for Cloud Services

Module 6. Cloud Service Economics

Pricing Models for Cloud Services
Procurement of Cloud-Based Services
Cloud Service Charging

Module 7. Cloud Service Governance

Basic Governance Definitions
Cloud Governance Framework
Cloud Governance Considerations

Module 8. Showing the Value of Cloud Services to the Business

Understanding the Value of Cloud Services
Linking the Value of Cloud Services to Strategy
Measuring the Value of Cloud Services

Fees & Schedule

Delivery Mode	Course Duration	Fees
Live Virtual Training	2 Days	Ask for Quote
Onsite Classroom Training	2 Days	Ask for Quote
Customized Training	2 Days	Ask for Quote

FAQ's

I. Who we are?

SpireTec solutions is the latest technology enabled I.Tmanagement training company specialized in offering 1500+ courses with the state of art training facilities backed by a team of industry experts in various domains with assuring best quality services.

Drop us a query

Our Clients Testimonial

The method of instructing and the way to explain is excellent and easy to remember. I think he is very good instructor and he is very flexible to take any questions..

Chevron
Instructor was very knowledgeable and very well spoken. For me, the best part of this training course was having a knowledgeable instructor who could answer any of my questions.

US Army
Thank you so much for your time and especially your expertise with us. We really appreciate this discussion session.We gained a lot of technical knowledge today.

SWHealth
Thanks Abhishek for all your help and guidence on this training. Excellent Work is done. I checked with team and they are extremly pleased.

Swhealth
Mr. Abhishek Kumar displayed thorough knowledge of material. His enthusiasm and energy shined throughout the course.
Instructor was able to help me resolve an issue i was having as a real work problem in sharepoint.
The instructor was good especially because he has hands on experience on SharePoint.
Excellent training with proper support.
Instructor was very knowledgeable. Followed course outline in a clear manner and interjected non-course contained material at points in order to clarify.
Instructor was very knowledgeable about the information which was very helpful when it came to answering questions.
Instructor was excellent. He explained the concepts before showing how to do things which was so helpful. Can't say enough good about him.
Abhishek did a great job. Excellent Instructor for BI.
The classroom environment was fine. I did the class from my home. And, the connection speed was outstanding.Very good instructor.
I have completed the course 20778 Analyzing data with Power BI. The instructor Mr. Abhishek Kumar delivered interactive sessions which were impressively informative. He went through the content in detail which showcased that he has a thorough knowledge of the subject matter.
Learned a lot of things and more than I excepted to learn. Was a very nice experience to learn from Abhishek.

Banque des Mascareignes
Excellent and Very Knowledgeable. Highly Recommedded Mr Abhishek for Office 365 Training.

Banque des Mascareignes
The instructor was very welcoming and spent the me so that we could get to know each other. I could tell that the instructor was very knowledgeable on the subject and connuously kept me involved in the conversation.
Abhishek was a great instructor. Very knowledgeable, and very nice.
Mr. Abhishek was friendly and knows his subject. He helped in sharing every documents, we will need for further studies and exam for Power BI.

State Informatics Limited
The trainig was good and well organized. Very motivated and patience in understanding our questions.

State Informatics Limited
He set up a collaborative medium between instructor and students. You can ask questions and he will give you a presenter view where you can share what you have learnt. Instructor Abhishek Kumar is a terrific subject expert. I recommend it to everyone as well. A job well done!

Overview

Full Description

Fees & Schedule

FAQ's

The method of instructing and the way to explain is excellent and easy to remember. I think he is very good instructor and he is very flexible to take any questions..

Chevron

Instructor was very knowledgeable and very well spoken. For me, the best part of this training course was having a knowledgeable instructor who could answer any of my questions.

US Army

Thank you so much for your time and especially your expertise with us. We really appreciate this discussion session.We gained a lot of technical knowledge today.

SWHealth

Thanks Abhishek for all your help and guidence on this training. Excellent Work is done. I checked with team and they are extremly pleased.

Swhealth

Mr. Abhishek Kumar displayed thorough knowledge of material. His enthusiasm and energy shined throughout the course.

Instructor was able to help me resolve an issue i was having as a real work problem in sharepoint.

The instructor was good especially because he has hands on experience on SharePoint.

Excellent training with proper support.

Instructor was very knowledgeable. Followed course outline in a clear manner and interjected non-course contained material at points in order to clarify.

Instructor was very knowledgeable about the information which was very helpful when it came to answering questions.

Instructor was excellent. He explained the concepts before showing how to do things which was so helpful. Can't say enough good about him.

Abhishek did a great job. Excellent Instructor for BI.

The classroom environment was fine. I did the class from my home. And, the connection speed was outstanding.Very good instructor.

I have completed the course 20778 Analyzing data with Power BI. The instructor Mr. Abhishek Kumar delivered interactive sessions which were impressively informative. He went through the content in detail which showcased that he has a thorough knowledge of the subject matter.

Learned a lot of things and more than I excepted to learn. Was a very nice experience to learn from Abhishek.

Banque des Mascareignes

Excellent and Very Knowledgeable. Highly Recommedded Mr Abhishek for Office 365 Training.

Banque des Mascareignes

The instructor was very welcoming and spent the me so that we could get to know each other. I could tell that the instructor was very knowledgeable on the subject and connuously kept me involved in the conversation.

Abhishek was a great instructor. Very knowledgeable, and very nice.

Mr. Abhishek was friendly and knows his subject. He helped in sharing every documents, we will need for further studies and exam for Power BI.

State Informatics Limited

The trainig was good and well organized. Very motivated and patience in understanding our questions.

State Informatics Limited

He set up a collaborative medium between instructor and students. You can ask questions and he will give you a presenter view where you can share what you have learnt. Instructor Abhishek Kumar is a terrific subject expert. I recommend it to everyone as well. A job well done!