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Professional Cloud Administrator Certification Training Course

Overview

The Cloud Provisioning and Administration course enables Network, Systems, and Database Administrators to effectively operate in the cloud. This 3-days training program provides a hands-on, practical approach to cloud provisioning for administrators and touches upon all the aspects of administering cloud services. The training covers best practices on cloud administration. It is supported by major vendor technology solutions and covers Open Source, as well as global vendor standards. This is a professional level course and relevant to professionals with at least 2-5 years of experience as an Administrator. The course prepares candidates for the Professional Cloud Administrator (PCA) Certification from CCC.

Audience: The Cloud Administrator course will be of interest to:

(Primary Audience)

  • Network Administrators
  • Systems Administrators(Database Administrator Secondary Audience)
  • Service Desk Managers
  • Senior Operators

 

Prerequisite

There are no formal prerequisites; however, it is recommended that participants have achieved the Cloud Technology Associate certification (or its equivalent) from the Cloud Credential Council and that participants are familiar with key cloud concepts and terminology.

Recommended Course

AZ-500

AZ-301

Full Description

Module 1. Cloud Resource Administration and Provisioning
 

1.1 Fundamentals of Cloud Administration

  • Cloud Definition, Influences and Roles
  • Cloud Computing Operational Characteristics
  • Cloud Deployment Models
  • Cloud Service Models

 

1.2 Cloud Workload Analysis and Capacity Planning

  • Goals and Benefits of Workload Analysis
  • Align Workload to Cloud Deployment Model
  • Cloud Workload Patterns
  • Risks and Challenges of Capacity Planning
  • Workload Capacity Planning in the Cloud

 

1.3 Administering Cloud Technologies

  • Remote Administration
  • Network Administration
  • Computing Hardware
  • Network Hardware
  • Storage Hardware

 

1.4 Cloud Resource Provisioning

  • Provisioning Environments and Platform Services in Cloud
  • Provisioning Control of Virtual Capacity
  • Virtual Computing Resources Management and Issues
  • Deployment Policies and Automation
  • Storage and Compute Multi-Tenancy

 

1.5 Virtual Storage

  • Management Control
  • Provisioning Design
  • Service Management

 

1.6 Cloud Marketplaces

  • Marketplace Administration

 

Module 2. Scalable and Elastic Administration

2.1 Cloud Scalability Administration

  • High-Availability Clustering
  • Load Balancing
  • Service Relocation
  • Cloud Balancing
  • Resource Reservation
  • Storage Workload Management
  • Direct IO Access
     

2.2 Cloud Elasticity Administration

  • Workload Distribution
  • Resource Pooling
  • Dynamic Scalability
  • Cloud Bursting
  • Elastic Disk Provisioning
  • Elastic Network Configuration
  • Cross Storage Device Vertical Tiering
  • Intra Storage Device Vertical Tiering
     

Module 3. Cloud Interoperability & Portability
 

3.1 The Need for Interoperability and Portability

  • Interoperability and Portability Overview
  • Common Motivations for Interoperability and Portability
  • Portability and Interoperability Categories
  • Data Portability
  • Application Portability
  • Platform Portability
  • Application Interoperability
  • Platform Interoperability
  • Management Interoperability
  • Publication Interoperability
  • Interoperability and Portability Benefits
  • Interoperability and Portability Risks and Challenges

 

3.2 Strategic Planning for Interoperability and Portability

  • Cloud Deployment Models That Drive the Strategy
  • Cloud Service Models That drive the Strategy
  • Common Activities in Planning Interoperability and Portability in IaaS
  • Common Activities in Planning Interoperability and Portability in PaaS
  • Common Activities in Planning Interoperability and Portability in SaaS
  • Solving Security Problems

 

Module 4. Strategic Policy Design for Cloud Usage and Compliance
 

4.1 Policy Management and Control

  • Audit and Compliance Overview and Objectives
  • Identity Compliance and Audit Recommendations
  • Audit Monitor
  • Audit Management System

 

4.2 Service Level Management

  • Overview and Objectives
  • Monitors and Agents
  • Reporting and Analysis
  • Management System
  • Service Performance Metrics
     

4.3 Metering and Billing Management

  • Overview and Objectives
  • Monitors and Agents
  • Reporting and Analysis
  • Cost Management System

 

4.4 Privacy and Data Management

  • Overview and Objectives
  • Licensing and Privacy
  • Monitors and Agents
  • Reporting and Analysis
  • Management System

 

Module 5. Business Continuity Strategies and Disaster Recovery for Cloud

5.1 Business Continuity

  • Guidelines
  • Business Continuity Overview
  • Business Continuity in Cloud
  • Service Level Agreement Metrics
  • Testing Programs

 

5.2 Disaster Recovery

  • Disaster Recovery Overview
  • Administrator Recommendations
  • Disaster Recovery in Cloud
  • Disaster Recovery Fit for Purpose
  • Workload Considerations
  • Tools
  • Testing Programs
  • Failover
  • Backup Sites
  • Data Backup and Data Restoration
  • Backup Implementation
  • Benefit of Cloud Computing for Disaster Recovery
  • Backup in the Cloud
  • Hot Backup Site
  • Warm Backup Site
  • Cloud Backup Site
  • Backup Plan
  • Backup Automation
  • Full System Backup and Differential Backup
  • Incremental Backup
  • Difference Between Backup Types
  • Creating Backup
  • Backup Storage

 

Module 6. Cloud Security Fundamentals

6.1 Fundamental Security Threats

  • Basic Terms and Concepts
  • Threat Agents
  • Cloud Security Threats
  • Security Threat Agents

 

6.2 Cloud Security Administration

  • Security Concepts
  • Cloud Security Risks
  • Encryption and Digital Signatures
  • Cryptography in Cloud Deployments
  • Encryption in Cloud Databases
  • Key Management
  • Key Management Best Practices
  • Identity and Access Management
  • Identity, Entitlement, and Access Management Implementation
  • Level of Trust with Identity and Attributes
  • Policy Management
  • Architecture for Interfacing to Access Policy Providers
  • Trust Zones
  • Infrastructure Hardening
  • Intrusion Detection/Prevention
  • Infrastructure Security

 

6.3 Security Standards

  • Key IT Security Standards
  • Web Security
  • SOAP Web Services Security
  • REST Web Services Security

 

Module 7. Federated Controls and Strategies for Multiple Cloud and Non-cloud Administration

 

 

 

 

 

 

7.1 Federated Identity Management

  • Cloud Best Practices
  • Authentication and Authorization
  • Enterprise Application Recommendations
  • Policy Decision Points
  • Definitions
  • Authorization Management Best Practices
  • Access Management Best Practices

7.2 Systems Management

  • Service Quality Metrics
  • Usage Metrics
  • Monitoring and Optimization

7.3 Service Level Management

  • Cloud Deployment Model Considerations
  • Cloud Service Model Considerations

7.4 Broker Platform

  • Cloud Service Model Considerations
  • Cloud Broker Metrics for Cloud
  • Business Case Justification: Cloud Management Considerations
  • Economic Model: Cloud Management Considerations
  • Vendor Management: Cloud Management Considerations
  • Cloud Service Brokerage Platform: Key Platform Highlights
  • Cloud Broker Metrics for Cloud
  • Cloud-Services Lifecycle Management
  • Service Catalog Management
  • Service User Provisioning
  • Authentication, Authorization, and Access Control
  • User and Service Administration
  • Dashboards, Auditing, and Reporting
  • Helpdesk Ticketing and Support
  • Metering, Billing Settlement, and Chargeback

 

Module 8. Performance Measures, Monitoring and Optimization in Production

8.1 Lifecycle Management

  • Cloud Lifecycle Management Needs
  • Cloud Lifecycle Management Tooling Benefits
  • Cloud Lifecycle Management Roles
  • Automation in Cloud Computing
  • Cloud Automated Processes Advantage
     

8.2 Management and Administration Policies

  • Reducing the Complexity of Cloud Delivery and Image Management
  • Service Delivery Management
  • Virtual Image Provisioning and Management
  • Application Level and Platform Level Management
  • Infrastructure Level Management
  • Virtual Storage Management Challenges in Cloud Computing

8.3 Monitoring and Reporting

  • Monitoring Definition and Objectives
  • Monitoring Requirements for Cloud Deployments
  • Monitoring Benefits in Cloud Computing
  • Visualize Application Performance in Real-Time
  • Monitor Business Transaction Service Levels
  • Monitor Cloud Infrastructure Health
  • Isolate Latency and Bottlenecks
  • Analyze Existing Application Dependencies
  • Monitoring Alerts

8.4 Infrastructure Benchmarking

  • Benchmarking Cloud Infrastructure Challenges
  • Best Practices to Cloud Infrastructure Benchmarking: General Approach

8.5 Availability and Performance

  • High Availability and Seamless Failover
  • Definition, Scope, and Applicability of Quality of Service
  • High Performance

8.6 Usage and Accounting

  • Metering and Chargeback
  • Managing Chargeback Metrics

Fees & Schedule

Delivery ModeCourse DurationFees
Live Virtual Training 3 DaysAsk for Quote
Onsite Classroom Training 3 DaysAsk for Quote
Customized Training 3 DaysAsk for Quote

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