Outlook 2016 Training & Certification Course

Module 1: The Outlook 2016 Interface

This module explains how to work with the Ribbon, tabs, groups, commands, and the Backstage view.

Lessons

1. Overview of the Outlook Interface
2. The Ribbon
3. Tabs, Groups, and Commands on the Ribbon
4. The Backstage View (File Menu)

Lab 1: None

• None

After completing this module, students will be able to:

• Navigate the Outlook interface.
• Work with tabs, groups, and commands on the Ribbon.
• Work with the Backstage View.

Module 2: Performing Popular Tasks in Outlook 2016

This module explains how to perform a variety of basic tasks in Microsoft Outlook 2016.

Lessons

1. Setting Up an Email Account
2. Exercise: Setting Up an Email Account
3. Open Email Messages
4. Open Email Messages
5. Reply to and Forward Email Messages
6. Preview and Save an Attachment
7. Exercise: Opening and Replying to a Message
8. Print a Message
9. Delete a Message
10. Save a Message in an Alternate Format

Lab 1: None

• None

After completing this module, students will be able to:

• Set up an email account in Outlook.
• Open email messages.
• Reply to and forward email messages.
• Print and save an attachment.
• Print messages.
• Delete messages.
• Save a message in an alternate format.
• Delegate access.
• Customize the Navigation pane.

Module 3: Working with Messages

This module explains how to work with messages in Microsoft Outlook 2016.

Lessons

1. Compose a Message
2. Add an Attachment
3. Add Voting Options
4. Check Spelling and Grammar
5. Format Text
6. Use Microsoft Word to Edit Messages
7. Insert a Hyperlink or Image in a Message
8. Send a Message
9. Exercise: Creating and Sending a New Message

Lab 1: None

• None

After completing this module, students will be able to:

• Compose a message.
• Add an attachment to a message.
• Add voting options to a message.
• Check the spelling and grammar in a message.
• Format text.
• Use Microsoft Word to edit email messages.
• Insert a hyperlink in a message.
• Send a message.

Module 4: Working with the Calendar

This module explains how to work with the Calendar in Microsoft Outlook 2016.

Lessons

1. Change Your Calendar View
2. Set Up Availability Status
3. Exercise: Setting Up Your Calendar
4. Print Your Schedule
5. Share Your Calendar
6. Schedule a Meeting
7. Make Updates to Meetings
8. Cancel a Meeting
9. Reply to a Meeting Invitation
10. Schedule an Appointment
11. Make Updates to an Appointment
12. Create Calendar Groups
13. Delete a Calendar
14. Work with Calendar Items
15. Using Multiple Calendars
16. Exercise: Scheduling a Meeting

Lab 1: None

• None

After completing this module, students will be able to:

• Change the calendar view.
• Set up availability status.
• Set up calendar availability.
• Print your schedule.
• Schedule a meeting.
• Make updates to meetings. 
• Reply to a meeting invitation. 
• Schedule an appointment.
• Make updates to an appointment.
• Create calendar groups.
• Delete a calendar.
• Work with calendar items.
• Use multiple calendars.

Module 5: Organizing Contacts

This module explains how to organize contacts in Microsoft Outlook 2016.

Lessons

1. Add, Delete, Import, and Print a Contact
2. Update a Contact
3. Exercise: Adding and Updating a Contact
4. Locate a Contact
5. Sort Contacts
6. Work with Contact Groups
7. Manage Multiple Address Books
8. Perform a Mail Merge
9. Exercise: Performing a Mail Merge

Lab 1: None

• None

After completing this module, students will be able to:

• Add a contact.
• Update a contact.
• Share a contact.
• Locate contacts.
• Sort and find contacts.
• Work with contact groups.
• Work with multiple address books.
• Perform a mail merge.

Module 6: New Features in Outlook 2016

This module explains how to use some new features in Microsoft Outlook 2016.

Lessons

1. Tell Me
2. Improvements to Attachments
3. New Chinese and Japanese Fonts
4. The Email Address Internationalization (EAI) Feature

Module 7: Working with Tasks and Notes

This module explains how work with tasks and notes in Microsoft Outlook 2016.

Lessons

1. Create a Task
2. Print a Task
3. Update a Task
4. Search for Tasks
5. Assign a Task
6. Reply to a Task Request
7. Track Tasks
8. Change Your Task View
9. Exercise: Working with Tasks
10. Work with Notes

Lab 1: None

• None

After completing this module, students will be able to:

• Change the Task view.
• Create a task. 
• Print a task.
• Update a task.
• Assign a task.
• Search for tasks.
• Reply to a task request.
• Track tasks.
• Work with notes.

Module 8: Using Signature and Themes

This module explains how to use signatures and themes in Microsoft Outlook 2016.

Lessons

1. Create Signatures and Themes
2. Automatically Add a Signature to Messages
3. Modify a Signature
4. Format Outgoing Messages
5. Create and Apply a Theme
6. Exercise: Adding a Theme and Signature to Your Messages

Lab 1: None

• None

After completing this module, students will be able to:

• Create a signature.
• Automatically add a signature to email messages.
• Modify a signature.
• Create and apply a theme.

Module 9: Managing Your Inbox

This module explains how to manage your inbox in Microsoft Outlook 2016.

Lessons

1. Search for Messages
2. Create Search Folders
3. Add New Local Folders
4. Move Messages between Folders
5. Group Your Mailbox Items
6. Filter Messages
7. Organize Messages
8. Create and Manage Rules
9. Exercise: Organizing Your Messages

Lab 1: None

• None

After completing this module, students will be able to:

• Search for messages.
• Create search folders.
• Group your mailbox items.
• Filter messages.
• Organize messages.
• Manage your junk mail.
• Archive messages.
• Create an Outlook data file.
• Create a Quick Step to apply multiple actions to emails.
• Add protection to outgoing emails.

Module 10: Working with Multiple Email Accounts

This module explains how to work with multiple email accounts in Microsoft Outlook 2016.

Lessons

1. Setting Up Multiple Accounts in Outlook
2. Send Emails from Different Accounts
3. POP vs. IMAP Email Programs
4. Exercise: Working with Multiple Email Accounts

Lab 1: None

• None

After completing this module, students will be able to:

• Set up multiple accounts in Outlook.
• Send emails from different accounts.
• Understand differences between POP and IMAP email programs.

Module 11: New Features in Outlook 2016

This module explains how to use Groups, the Clutter feature, and improved searching in Outlook 2016.

Lessons

1. Groups in Outlook
2. Improved Searching
3. The Clutter Feature