Home / All Courses / ISO / ISO/IEC 20000 Lead Auditor

ISO/IEC 20000 Lead Auditor Training & Certification Course

FAQ's

Overview

ISO/IEC 20000 is a globally accepted framework that requires setting up the service management system and continually improving the services. SpireTec has designed the ISO/IEC 20000 online course that gives you the details about managing and implementing the IT service management system.

The ISO 20000 lead auditor training will help know about the ITSMS policy, management commitment, performance measurement, and procedure requirements for the internal audit. In addition, we have a professional team of ISO 20000 lead auditors who help in delivering the ISO/IEC 20000 online course to the learners.

The ISO 20000 Lead auditor training equips with the expertise to perform the services management system audit. The training classes organized by our experts take you to the walkthrough of the principles and practices required to audit.

The course is for the IT service management professionals and those interested in acquiring the knowledge and concepts of IT Service Management Systems.

What Are the Prerequisites to Have ISO 20000 Lead Auditor Course?

There are no prerequisites required to have the ISO/IEC 20000 lead auditor course. But the candidate who wants to have this course must have basic computer knowledge.

What Skills You Will Learn by Having the ISO/IEC 20000 Course?

On completion of the ISO 20000 auditor training from SpireTec, the candidate will learn the following things:

Fundamental concepts and principles of the services management system
Fundamental audit concepts and principles
Understand the composition and operations of the IT service management system
Understand the methods and techniques that are used in the management and implementation of the ITSMS
Management of the ISO/IEC 20000-1 audit program

What Are the Benefits of the ISO 20000 Lead Auditor Training Program?

You will be able to upscale your skills and conduct the ISO/IEC 20000-1 audit.
You will be able to manage the ISO/IEC 20000-1 audit program
You will gain higher designated jobs in the IT sector

Prepare for the ISO/IEC audits

Recommended Course

ISO/IEC 20000 Lead Implementer

Full Description

ISO/IEC 20000 Lead Auditor

Module 1: Introduction to IT Service Management Systems (ITSMS) and ISO/IEC 20000

Course objectives and structure
Standard and regulatory framework
Certification process
Fundamental principles of service management
Service Management System (SMS)

Module 2:Audit principles, preparation and launching of an audit

Fundamental audit concepts and principles
Audit approach based on evidence and risk
Initiating the audit
Stage 1 audit
Preparing the stage 2 audit (on-site audit)
Stage 2 audit (Part 1)

Module 3:On-site audit activities

Stage 2 audit (Part 2)
Communication during the audit
Audit procedures
Creating audit test plans
Drafting audit findings and non-conformity reports

Module 4:Closing the audit

Documentation of the audit and its review
Closing the audit
Evaluating action plans by the auditor
Beyond the initial audit
Managing an internal audit programme
Competence and evaluation of auditors
Closing the training

Fees & Schedule

Delivery Mode	Course Duration	Fees
Live Virtual Training	5 Days	Ask for Quote
Onsite Classroom Training	5 Days	Ask for Quote
Customized Training	5 Days	Ask for Quote

FAQ's

I. Who we are?

SpireTec solutions is the latest technology enabled I.Tmanagement training company specialized in offering 1500+ courses with the state of art training facilities backed by a team of industry experts in various domains with assuring best quality services.

Drop us a query

Our Clients Testimonial

The method of instructing and the way to explain is excellent and easy to remember. I think he is very good instructor and he is very flexible to take any questions..

Chevron
Instructor was very knowledgeable and very well spoken. For me, the best part of this training course was having a knowledgeable instructor who could answer any of my questions.

US Army
Thank you so much for your time and especially your expertise with us. We really appreciate this discussion session.We gained a lot of technical knowledge today.

SWHealth
Thanks Abhishek for all your help and guidence on this training. Excellent Work is done. I checked with team and they are extremly pleased.

Swhealth
Mr. Abhishek Kumar displayed thorough knowledge of material. His enthusiasm and energy shined throughout the course.
Instructor was able to help me resolve an issue i was having as a real work problem in sharepoint.
The instructor was good especially because he has hands on experience on SharePoint.
Excellent training with proper support.
Instructor was very knowledgeable. Followed course outline in a clear manner and interjected non-course contained material at points in order to clarify.
Instructor was very knowledgeable about the information which was very helpful when it came to answering questions.
Instructor was excellent. He explained the concepts before showing how to do things which was so helpful. Can't say enough good about him.
Abhishek did a great job. Excellent Instructor for BI.
The classroom environment was fine. I did the class from my home. And, the connection speed was outstanding.Very good instructor.
I have completed the course 20778 Analyzing data with Power BI. The instructor Mr. Abhishek Kumar delivered interactive sessions which were impressively informative. He went through the content in detail which showcased that he has a thorough knowledge of the subject matter.
Learned a lot of things and more than I excepted to learn. Was a very nice experience to learn from Abhishek.

Banque des Mascareignes
Excellent and Very Knowledgeable. Highly Recommedded Mr Abhishek for Office 365 Training.

Banque des Mascareignes
The instructor was very welcoming and spent the me so that we could get to know each other. I could tell that the instructor was very knowledgeable on the subject and connuously kept me involved in the conversation.
Abhishek was a great instructor. Very knowledgeable, and very nice.
Mr. Abhishek was friendly and knows his subject. He helped in sharing every documents, we will need for further studies and exam for Power BI.

State Informatics Limited
The trainig was good and well organized. Very motivated and patience in understanding our questions.

State Informatics Limited
He set up a collaborative medium between instructor and students. You can ask questions and he will give you a presenter view where you can share what you have learnt. Instructor Abhishek Kumar is a terrific subject expert. I recommend it to everyone as well. A job well done!

Overview

What Are the Prerequisites to Have ISO 20000 Lead Auditor Course?

What Skills You Will Learn by Having the ISO/IEC 20000 Course?

What Are the Benefits of the ISO 20000 Lead Auditor Training Program?

Full Description

Fees & Schedule

FAQ's

The method of instructing and the way to explain is excellent and easy to remember. I think he is very good instructor and he is very flexible to take any questions..

Chevron

Instructor was very knowledgeable and very well spoken. For me, the best part of this training course was having a knowledgeable instructor who could answer any of my questions.

US Army

Thank you so much for your time and especially your expertise with us. We really appreciate this discussion session.We gained a lot of technical knowledge today.

SWHealth

Thanks Abhishek for all your help and guidence on this training. Excellent Work is done. I checked with team and they are extremly pleased.

Swhealth

Mr. Abhishek Kumar displayed thorough knowledge of material. His enthusiasm and energy shined throughout the course.

Instructor was able to help me resolve an issue i was having as a real work problem in sharepoint.

The instructor was good especially because he has hands on experience on SharePoint.

Excellent training with proper support.

Instructor was very knowledgeable. Followed course outline in a clear manner and interjected non-course contained material at points in order to clarify.

Instructor was very knowledgeable about the information which was very helpful when it came to answering questions.

Instructor was excellent. He explained the concepts before showing how to do things which was so helpful. Can't say enough good about him.

Abhishek did a great job. Excellent Instructor for BI.

The classroom environment was fine. I did the class from my home. And, the connection speed was outstanding.Very good instructor.

I have completed the course 20778 Analyzing data with Power BI. The instructor Mr. Abhishek Kumar delivered interactive sessions which were impressively informative. He went through the content in detail which showcased that he has a thorough knowledge of the subject matter.

Learned a lot of things and more than I excepted to learn. Was a very nice experience to learn from Abhishek.

Banque des Mascareignes

Excellent and Very Knowledgeable. Highly Recommedded Mr Abhishek for Office 365 Training.

Banque des Mascareignes

The instructor was very welcoming and spent the me so that we could get to know each other. I could tell that the instructor was very knowledgeable on the subject and connuously kept me involved in the conversation.

Abhishek was a great instructor. Very knowledgeable, and very nice.

Mr. Abhishek was friendly and knows his subject. He helped in sharing every documents, we will need for further studies and exam for Power BI.

State Informatics Limited

The trainig was good and well organized. Very motivated and patience in understanding our questions.

State Informatics Limited

He set up a collaborative medium between instructor and students. You can ask questions and he will give you a presenter view where you can share what you have learnt. Instructor Abhishek Kumar is a terrific subject expert. I recommend it to everyone as well. A job well done!