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CCNP Collaboration

Overview

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions.

You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

CCNP Collaboration course also helps you prepare you to take the exam, Implementing Cisco Collaboration Core Technologies (350-801 CLCOR), which is part of the new CCNP Collaboration, CCIE Collaboration, and the Cisco Certified Specialist – Collaboration Core certifications.

CCNP Collaborationcourse will help you:

  • Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Configure and troubleshoot collaboration endpoints

Who should enroll

  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers

Prerequisites

  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Full Description

 Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) 1.0

Course Content

Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signalling component for the Cisco Collaboration solution Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.

Course Outline

  •  Module 1: Cisco Unified Communications Manager Introduction
  •  Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling
  •  Module 3: Implementation of Single-Site Off-Cluster Calling
  •  Module 4: Media Resources
  •  Module 5: Audio and Video Conferencing
  •  Module 6: Quality of Service

 

Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) 1.0

Course Content

Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, calls admission control, integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series. Course Outline

  •  Module 1: Multisite Deployment Implementation
  •  Module 2: Centralized Call- Processing Redundancy Implementation
  •  Module 3: Bandwidth Management and CAC Implementation
  •  Module 4: Implementation of Features and Applications for Multisite Deployments
  •  Module 5: Cisco VCS and Cisco Expressway
  •  Module 6: GDPR and CCD

 

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) 1.0

Course Content

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

Course Outline

  •  Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions
  •  Module 2: Cisco Unified Communications Manager Troubleshooting
  •  Module 3: Cisco VCS Control and VCS Expressway Troubleshooting
  •  Module 4: Call Setup Issues
  •  Module 5: ILS and GDPR Issues
  •  Module 6: Cisco Unified Communications Manager Mobility Features
  •  Module 7: Cisco TelePresence Management Suite Issues
  •  Module 8: Voice Quality and Media Resources Issues

 

Implementing Cisco Collaboration Applications (CAPPS) 1.0

Course Content

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a five-day course that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Course Outline

  •  Module 1: Cisco Unity Connection
  •  Module 2: Cisco Unity Express
  •  Module 3: Cisco Unified IM and Presence Implementation
  •  Module 4: Video Provisioning and Integration in a Unified Communications Deployment

Fees & Schedule

Delivery ModeCourse DurationFees
Live Virtual Training 5 DaysAsk for Quote
Onsite Classroom Training 5 DaysAsk for Quote
Customized Training 5 DaysAsk for Quote

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