80545: Customer Service in Microsoft Dynamics CRM 2013 Training & Certification Course
This course focuses on how an organization can nurture customer satisfaction through automation of business processes within Microsoft Dynamics CRM 2013. This course provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2013.
This course is intended for individuals that plan to implement, use, maintain, or support Microsoft Dynamics CRM 2013 in their organization. The training is intended for customer service representatives, service schedulers, administrators, office managers, CEOs, and consultants who want to gain foundational knowledge of the application functionality.
- An understanding of Customer Relationship Management solution processes and practices
- General knowledge of Microsoft Office
- General knowledge of Microsoft Windows
SpireTec solutions is the latest technology enabled I.Tmanagement training company specialized in offering 1500+ courses with the state of art training facilities backed by a team of industry experts in various domains with assuring best quality services.
Since SpireTec provides 24X7 training and support for your training needs is very adaptable to your time availabilities and offers customized training programs according to your availability and time zones of your contingent.
Because SpireTec aims for the personal & professional growth of you as individual & corporate as a whole, providing training on the latest and updated versions in the designated domains.
It is preferable but not mandatory to have domain experience in the area of your interest in which you want to opt training, supported by good English communication skills, a good Wi-Fi and computer or laptop system in case you want remote training
Spire Tec aims and ensure to offer finest and world-class training to the participants by giving them a proper counselling and a guided career path by our industry experts which leads guaranteed success for you in the corporate world
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