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55242: Microsoft Dynamics 365 Customization and Configuration Training & Certification Course


55242: Microsoft Dynamics 365 Customization and Configuration Certification Course provides participants with detailed hands-on experience of setting up, customizing, configuring, and maintaining the CRM components of Microsoft Dynamics 365. Attendees of 55242: Microsoft Dynamics 365 Customization and Configuration Course will gain an in-depth understanding of the Dynamics 365 security model, learn how to customize the Dynamics 365 framework, create and maintain powerful workflows and business process flows, and use solutions to package and deploy customization across multiple Dynamics 365 environments.

Microsoft Dynamics 365 Customization and Configuration course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments.

Intended Audience

  • 55242: Microsoft Dynamics 365 Customization and Configuration Course is intended for Information workers, IT Professionals and Developers.


Course Prerequisites 

  • Required: Should have an existing working knowledge of either Microsoft Dynamics 365 or Microsoft Dynamics CRM.


Full Description

Module 1: Initial Setup and Configuration

Module 2: Security

Module 3:  Creating and Managing Entities

Module 4:  Customizing Fields

 Module 5: Customizing Relationships and Mappings

 Module 6: Customizing Forms, Views and Visualizations

Module 7:  Processes: Workflows, Business Process Flows, and Custom Actions

Module 8:  Solution Management

Fees & Schedule

Delivery ModeCourse DurationFees
Live Virtual Training 3 DaysAsk for Quote
Onsite Classroom Training 3 DaysAsk for Quote
Customized Training 3 DaysAsk for Quote


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